Draft notice: This Privacy Policy has been prepared as a starting draft and has not yet been reviewed by a lawyer. Please have it checked for accuracy and completeness before relying on it or removing this notice.
Last updated: 28 July 2026
Who we are
This Privacy Policy applies to odysseyprojects.com.au, operated by Odyssey Projects Australia ("we", "us", "our"), of 18 Ruse St, Osborne Park, WA 6017. [ABN/ACN to be added]. We can be contacted at ask@odysseyprojects.com.au or 0438 058 109.
We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Personal information we collect
We collect personal information you provide directly to us, including:
- Enquiry and consultation forms — name, phone number, email address, and any project details you share with us.
- Mailing list sign-up — your email address, if you choose to subscribe to updates.
- Automatically collected data — standard technical information such as IP address, browser type, device type, and pages visited, collected via server logs and cookies.
How we use your information
We use personal information to:
- Respond to your enquiries and provide quotes or consultations;
- Manage and deliver our design, construction and interiors services;
- Send updates or marketing communications, where you have subscribed — you can unsubscribe at any time;
- Maintain the security and proper functioning of our website;
- Comply with legal obligations.
We do not sell your personal information.
Cookies and similar technologies
Our website uses cookies — small text files stored on your device — for the following purposes:
- Essential cookies, needed for core site functionality (e.g. security and login protection features).
- Spam protection — our enquiry forms use built-in spam-filtering that does not share your data with third parties.
We do not currently use third-party analytics or advertising cookies on this site. If that changes, this policy will be updated accordingly.
You can control or disable cookies through your browser settings, though some site features may not work correctly if you do.
Disclosure of personal information
We may disclose personal information to:
- Our website hosting and IT service providers, who store data on our behalf in Australia;
- Our email marketing service provider, if you subscribe to our mailing list;
- Professional advisers, regulators or authorities where required by law.
We do not otherwise share your personal information with third parties without your consent.
Data security
We take reasonable technical and organisational steps to protect personal information from misuse, loss, and unauthorised access, including website security monitoring, restricted access controls, and secure hosting.
Access and correction
Under the Australian Privacy Principles, you may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, or incomplete. To make a request, contact us at ask@odysseyprojects.com.au.
Complaints
If you have a concern about how we have handled your personal information, please contact us first at ask@odysseyprojects.com.au so we can try to resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact us
Odyssey Projects Australia
18 Ruse St, Osborne Park, WA 6017
ask@odysseyprojects.com.au | 0438 058 109